Last Updated: August 17, 2025
HeartCity LLC ("Company," "we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the HeartCity mobile application ("App"). By accessing or using the App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the App.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Information: When you create an account, we may collect personal information such as your name, email address, profile picture, and location.- Service Information: When you participate in events or make donations, we collect information related to those activities, including details about the services you perform and your donation history.- Usage Data: We may collect information about how you access and use the App, including your IP address, device type, operating system, and usage patterns.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain the App.- To create and manage your account.- To process donations and facilitate service opportunities.- To communicate with you, including sending updates, notifications, and promotional materials.- To improve the App and enhance user experience.- To analyze usage trends and gather demographic information.- To test and evaluate features, including interactions with fake profiles or AI-generated content.
3. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).- **Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
You have the following choices regarding your information:
- Account Information: You can update or delete your account information through the App. If you delete your account, some of your information may remain in our records.- Marketing Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.
6. Children’s Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App. Your continued use of the App after any changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at admin@heartcityapp.com.
By using the HeartCity App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for being part of our community!